If you need immediate assistance, please reach out directly:
Laptop Support: 626‑243‑3284 (M‑F, 9 AM–5 PM Pacific)
Desktop Support: 231‑547‑5562
Email: support@m-techlaptops.com
Need drivers or a copy of your user manual?
Email your serial number (starts with PS2 or 8) to josh@m-techlaptops.com.
We’ll send you the correct drivers or manual for your system.
We’ve created step‑by‑step guides to help you with common setup and troubleshooting tasks:
Unlinking OneDrive
Audio Troubleshooting
Hardware Testing
RAM Testing
For advice on keeping your system clean and secure, visit our Tips & Tricks section:
Recommended security software
Free optimization tools
Backup and recovery guidance
When you first receive your M‑Tech laptop:
Activate Windows using the product key sticker.
Unlink OneDrive before installing programs.
Install essential software (students: check with your instructor).
Run Windows Updates.
Schedule your complimentary optimization session with Lori (lori@m-techlaptops.com, 231‑547‑5562).
As part of our service, we provide a free tweaking session designed to make your system run at its absolute best. During this session, we fine‑tune settings, remove unnecessary background activity, and optimize performance so your software runs smoothly and reliably. The benefits to you are faster response times, fewer interruptions, and a system that feels tailored to your professional needs. We also take steps to protect your privacy and ensure your machine isn’t sending data you don’t want shared. In short, the tweaking session gives you a leaner, safer, and more efficient computer — without you needing to worry about the technical details.
Performance: Faster, smoother operation with less lag.
Reliability: Reduced crashes and interruptions during critical work.
Privacy: Extra safeguards so sensitive information stays local.
Peace of mind: All changes are safe, reversible, and logged.
Tailored experience: System tuned specifically for court reporters, lawyers, and doctors
This page is designed to get you help quickly. For technical issues, call or email us directly. For setup and troubleshooting, use the guides linked below. For long‑term performance, follow our Tips & Tricks.